FAQ’S Page Bishop Auckland : Mitchells Grievson

FAQ’S Page

1. What makes us different to other accountancy firms?

  • Approachable, friendly, professional and knowledgeable staff
  • We ensure that decisions we make will benefit your business
  • We offer unlimited phone and email support at no extra charge
  • We assign a support manager who will deal with you and your business needs
  • We are a firm of Chartered Accountants – We adhere to ICAEW’s strict code and ethics

2. What is the benefit of using a chartered accountancy firm?

Anyone can set up an accountancy practice, regardless of specialist qualifications, experience. Therefore, if you are seeking specialist advice and services related to these matters, it is important to select a professional you can trust. You want to be reassured that they have the necessary education, experience and qualifications, to provide high quality independent advice and services – after all, you wouldn’t go to an unqualified or unregulated doctor for medical advice.

3. Where are you based and what area do you cover?

Our office is based in Bishop Auckland, we have customers throughout the UK, however, the majority of our clients are based within the North East.

4. Why should I use you over a larger accountancy business?

We believe our service is more personable, your dedicated account manager will build relationships with you and dedicate time to better understand your business and your needs.

5. What services do you provide?

6 .Can I speak to a professional accountant for free and without obligation?

  • We are happy to talk to prospective clients for free and without obligation this can be over the phone by email or face-to-face. Contact us today
  • We also hold free one-to-one consultations with a Chartered Accountant at our Drop-in Sessions on the 1st Thursday of every month between 14:00 and 16:00.

7. How will we be billed?

  • All of our fees are agreed with the client before any work commences. This gives you the peace of mind that there will be no dreaded surprise bill on completion of our services.
  • We understand that cashflow is essential to any business so we offer you the facility to spread costs by paying monthly rather than in one lump sum, whichever works best for you.

8. What type of clients do you have?

Our clients and mainly small and medium sized businesses based within the North East covering a wide spectrum of sectors. Our largest client employs xx people and we also have many clients who are self-employed. We have a good base of clients within the healthcare sector and this is a growing area for our business.

9. How long have you been established for?

Mitchells Grievson was originally established in 1973. Nigel Rea, who initially started with the firm in 1997 as an apprentice took over the reins in April 2008 along with Andrew Houghon and more recently Healthcare Sector expert, Phil Harnby who had previously worked for the business joined as director.

10. Will you be able to reduce my tax bill?

We have a wealth of knowledge and experience in providing our clients with trusted solutions to minimise corporation tax exposure. These are done on an individual basis and it is very much dependent on individual circumstance.

11. What do your client say about the service you provide?

We have a reputation of being very good at what we do but don’t take our work for it click link to read what our customer say about the service they receive. Customer feedback.

12. Who will deal with my accounts?

You will be assigned a dedicated, chartered accountancy manager, who will build a relationship with you and spend time to understand your business and your needs. Each account manager has a team of professionals with specialist expertise and niches who will assist providing you with the best possible service. Meet our Management / Senior team.

13. What experience do you have of dealing with healthcare client?

  • Mitchells Grievson have a growing number of clients from the healthcare sector including: GP’s, Locum Doctors, Care companies and Dental Practices.
  • Company Director Phil Harnby has a wealth of experience in dealing with accounts from the healthcare sector. He keeps ahead of the game with regular changes in legislation and relays them in layman’s terms. Phil has written articles for specialist media and has been a key notes speaker at health care seminars.

14. What do I need to do to change my accountant?

The process of changing accountants is relatively simple as outlined in the steps below:

  • Step 1. Pop in for a no obligation face to face meeting
  • Step 2. Instruct ourselves to act on your behalf
  • Step 3. We send professional clearance request to previous accountants
  • Step 4. All prior years relevant accounts and tax information is then sent to ourselves
  • Step 5. That’s it…easy as that

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© 2019 Mitchells Grievson Chartered Accountants. All rights reserved.

Mitchells Grievson is a trading name of Mitchells Grievson Limited, a Company registered in England & Wales, Company Number 06527386, Registered Office Kensington House, 3 Kensington, Bishop Auckland, County Durham, DL14 6HX.


Mitchells Grievson Chartered Accountants, Kensington House, 3 Kensington, Bishop Auckland, County Durham DL14 6HX

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